Consultancy

Your customer experience should reflect your business strategy and value proposition, for the cost that your business plan expects.

Your supply chain is how the customer experience is delivered.

If your customer’s aren’t getting what they want at the time they want it for the cost your business expects, then our Consultancy services can help.

STRATEGIC PLANNING

Your customer experience is delivered by your supply chain. Your customer experience should reflect your business strategy and value proposition, for the cost that your business plan expects. If your customers aren’t getting what they want at the right time, in the right place, and for the expected cost, then our Consultancy Services can help.

OPTIMISING YOUR SUPPLY CHAIN

Your supply chain is more than a process – it’s the engine that creates, delivers, and presents your products or services to customers.

At Slater Austin, we specialise in building supply chains that deliver superior performance and a competitive advantage. Our consultancy solutions enable businesses to operate and procure strategically, ethically, efficiently and sustainably.

Whether you need to address strategic supply chain issues, such as aligning your supply chain with business goals, or tactical challenges, like supplier performance management or reducing logistics costs, Slater Austin is your trusted expert.

Our supply chain graphic helps our clients frame the issues that are most important to them. Pain points and improvement areas will exist somewhere on this framework.

1
Business Strategy
Customer Value Proposition
Market Positioning
Differentiation V Price
2
Supply Chain Strategy
Learn V Agile
Make V Buy
Insource V Outsource
Source of Competitive Advantage
3
Supply Chain Set-Up
Flows
Inbound
Outbound
Reverse Logistics
Systems
Demand Planning, S&OP, Replenishment
MRP, WMS (Inc inventory)
Fleet, Telematics, EPOD, Route Planning
Link to: Finance, Enterprise, CRM
Processes
Planning
Stock / Parts Ordering
Production
Warehouse
Transport
4
Supply Chain Outputs
Customer Experience
Fulfilment
Speed
Satisfaction
Efficiencies
Use of Assets
Productivity
Waste
Cost and Cash
Cost Per Unit
Working Capital
Procurement

OUR APPROACH

At Slater Austin, we believe in building strong partnerships with our clients, often working directly with board members to develop a deep understanding of their business.

Depending on the size and sector of your organisation, we act as either:

  • The supply chain expert, within your company, or
  • An extension of your operational team, particularly when implementing change programmes and projects.

Our approach means that we have an intimate knowledge of the businesses we work with, and add immediate value to the task in hand, whenever called upon. We are engaged as part of the client team on a retained or project basis. Our fees are based on time spent, on results delivered, or on a hybrid of both.

EXAMPLES OF OUR EXPERTISE

Creating Effective Supply Chain Strategies

Optimising Supply Chain Operations

Boosting Supply Chain Performance

Driving Procurement​ Excellence

Case Studies

At Slater Austin, our consultancy work speaks for itself. We have helped businesses across a range of industries transform their supply chains, achieve measurable efficiencies and realise their strategic goals.

In our cases studies, you will find:

Improve Supply Chain Performance – Denmaur

With annual revenues exceeding £100 million, Denmaur is one of the largest independent paper merchants in the UK. The company distinguishes itself through its commitment to competitive pricing and reliable next-day delivery nationwide, with sustainability remaining a central component of

Read More »

Retail Logistics Start-Up – Fowler Welch

Slater Austin has delivered a range of successful projects in partnership with Fowler Welch, a specialist in chilled logistics and now part of the Culina Group. Slater Austin supported Fowler Welch on an exciting initiative to supply ambient, chilled, and

Read More »

UK Fulfilment Centre Launch – Victor Stationery

Victor Stationery is a leading supplier of exercise books to schools across the United Kingdom and beyond. Producing over 50 million books and pads annually, from a 100% sustainable European forest supply, is not a simple feat. For decades, Victor

Read More »

Discover Our Free Supply Chain Reviews

At Slater Austin, we do not charge to get to know our customers’ supply chains. We believe in understanding your supply chain before proposing solutions. That’s why Slater Austin offers a series of free supply chain reviews based on our proven supply chain framework.

Our reviews help identify key areas for improvement, creating actionable insights and tangible change programmes.

Supply Chain Review

3-5 Days
Output

Procurement Review

3-5 Days
Output

Process Review

3 Days
Output

Free Supply Chain Review

Our free supply chain consultation is designed to provide an independent review of your current supply chain operation and identify opportunities for improvement, efficiency and long-term growth.

Through discussions with key stakeholders and an assessment of your existing supply chain set-up and performance, we will produce a tailored report highlighting the areas that matter most to your business, including:

  • Alignment of your supply chain strategy with wider business objectives
  • Evaluation of whether your current supply chain structure supports that strategy effectively
  • Benchmarking of current supply chain performance
  • Practical recommendations for improvement and future development

Whether you are looking to improve efficiency, reduce cost, strengthen resilience or support business growth, our consultation will provide valuable insight and actionable recommendations.

Complete the form below to request your free supply chain consultation.

Free Procurement Review

Slater Austin’s Free Procurement Review provides organisations with an independent assessment of current procurement operations, effectiveness, and strategic alignment.

The review evaluates performance across all stages of the procurement cycle, identifying strengths, inefficiencies, and opportunities for improvement. We assess how well procurement activity supports wider business objectives, whilst benchmarking your current approach against similar organisations within your sector.

The outcome is a practical roadmap for improvement, highlighting opportunities to enhance cost efficiency, supplier performance, operational resilience, and long-term procurement capability.

Free Process Review

 

Slater Austin’s Free Process Review is designed to help organisations assess the effectiveness, efficiency, and alignment of their current supply chain systems and processes.

Our review identifies operational inefficiencies, areas of waste within the lean supply chain model, and any barriers preventing your supply chain strategy from being fully realised. We also benchmark your current performance against similar organisations within your sector to provide valuable market insight.

The outcome is a practical improvement programme outlining opportunities to enhance performance, reduce cost, and increase efficiency – including recommendations around process optimisation, technology, and automation to support future growth and resilience.

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